FAQ

Here are some quick resources. We find that the best way to work with us to be clear and ask questions.

Scott Arthur Millwork and Cabinetry has been providing high-quality custom work in Edmonton since 1997.
We are proudly accredited every year by The Better Business Bureau.
All of our millwork and cabinets are proudly designed, produced and finished in all our locally owned and operated 10,000sq workshop in West Edmonton. From drawer boxes to crown mouldings – if you can dream it, we can build it.
CAD drawings are 2D dimensional drawings that are used by clients, builders, contractors, cabinet makers, installers and other trades to communicate the specific details of each job.
Years ago Scott Arthur Homes and Scott Arthur Millwork and Cabinetry were the same company, however, we no longer build homes – so we are more than happy to work with any home builder or contractor.
We accept cash, personal/certified cheque, bank draft, E-transfer, Visa, Mastercard and AMEX. For invoices paid with credit cards, a 3% convenience fee is added.
Common to the industry, we require at least a 50% deposit to start production. Once everything is ready to install, we collect a 40% progress payment. Finally, once everything is installed and you are completely satisfied, we collect the remaining 10% of the balance.

It boils down to quality and design. Our reputation as Edmonton leading custom high-end cabinetry and millwork shop provides you with peace of mind that every aspect of your project, from design to installation, will be done to the exceptional standard our clients have to come to expect. Every project we do is completely customized to the unique style and character of you.

We source all our materials locally and take pride in contributing to the building and constructing economy in Edmonton and Canada.
Once designs have been approved typical jobs take on average 6-8 weeks.
We have a wide range of clientele, including general contractors, homeowners, designers, and home builders. Our range of custom work can complement custom closets remodels to entire home renovations.

While custom work may be more expensive – the level of service, quality, and precision cannot be matched by modular manufacturers. Nothing is pre-fabricated or mass-produced and the entire process centres solely around your unique style. From CAD drawings all the way to product installation – our talented team works with you every step of the way.

In comparison to pre-manufactured, semi-custom and stock sized cabinetry our prices will typically be higher; however, our products are made from high-quality materials to ensure a luxury product that is custom to your home or style. Our products and designs are an investment that hold their value for years to come. 

Typical quotes take 3-5 business however that process can take a little longer depending on the size of the project.
Changes can always be accommodated! Through a change order, we provide new estimates for any modifications.
We can customize any closet – no matter the size or layout.
Yes! We can deliver.

After the initial estimate, we collect a non-refundable design retainer HOWEVER that entire fee is credited back to your first invoice once we reach an agreement and start your project. If you decide to work with a different shop you are welcome to take your design package with you.

At any given time we are quoting jobs, starting new jobs, and completing others. To facilitate that, we only book your job when the project is signed off and a deposit is received.
Absolutely! We are happy to work with any designer.